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Terms of Use

Terms of Use

South Blue Shipping & Logistics, LLC — Effective as of April 1, 2026. Please read our Terms of Use carefully before accessing or using our Services. By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the South Blue Shipping and Logistics, LLC website and app (collectively, the "Services"), you agree to comply with and be bound by these Terms of Use. If you do not agree, you may not use the Services.

2. User Responsibilities

Users agree to provide accurate information, maintain the security of their account, and use the Services only for lawful purposes. Users are responsible for all activities under their account.

3. Account Registration and Security

To use certain features of South Blue Shipping and Logistics, LLC, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your credentials secure. You are responsible for all activities under your account.

4. Shipping and Consolidation Policies

All shipments must comply with South Blue Shipping and Logistics, LLC's defined shipping and consolidation policies. This includes labeling requirements and storage limits. Detailed policies on consolidation and storage times are provided on the website.

5. Payment Terms

Users agree to pay all applicable fees for shipping, storage, and additional services. Payments will be processed as indicated during checkout, and late payments may incur additional charges.

6. Limitation of Liability

South Blue Shipping and Logistics, LLC, is not liable for any indirect, incidental, or consequential damages. Our liability is limited to the amount you paid for the service.

7. Prohibited Activities

Users may not engage in unlawful, deceptive, or harmful activities, including shipping prohibited items or misuse of the platform.

8. Intellectual Property Rights

All content, logos, and trademarks on the Services are owned by South Blue Shipping and Logistics, LLC, and may not be used without permission.

9. Privacy and Data Use

Our collection and use of personal data are governed by our Privacy Policy. By using the Services, you consent to the data practices described therein.

10. Dispute Resolution

Any disputes arising from the use of the Services will be resolved through binding arbitration in New York, USA, under the rules of the American Arbitration Association.

11. Modifications to Terms

South Blue Shipping and Logistics, LLC, reserves the right to modify these Terms at any time. Users will be notified of changes, and continued use constitutes acceptance.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law principles.

13. International Shipping Restrictions

Certain items may be restricted or prohibited for international shipping due to customs regulations or carrier limitations. It is the user's responsibility to ensure compliance with all international shipping laws.

14. Termination of Account

South Blue Shipping and Logistics, LLC reserves the right to suspend or terminate user accounts at its discretion for violations of these Terms or any unlawful activity. Upon termination, access to the Services will be revoked.

15. Service Disruption Disclaimer

While we strive to provide uninterrupted service, South Blue Shipping and Logistics, LLC is not responsible for delays or disruptions caused by factors beyond our control, including but not limited to technical issues, weather, or carrier delays.